At the hotel
You can stop by the bar and the restaurant. Free Wi-Fi on the territory will help you to stay on-line.
Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath, a spa center and a recreation club. Sports fans are going to love a fitness center and a gym. You won’t be bored as at the hotel you will find a library.
Here, you can treat yourself with water procedures as there will be a pool, an indoor pool and an outdoor pool. For business meetings, there is: a business center, a conference hall, event facilities. The tour assistance desk of the hotel will help you book an excursion. For the free movement around the city, the hotel offers a transfer for you.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, Polish, Russian and French.
Room amenities
Guests will find the following in the room: a DVD player, an alarm clock, a shower, a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.
Extra Information
Please note that a surcharge may apply for UAE residents upon arrival.
Mandatory gala dinner fees may apply at UAE hotels. Guests should contact the hotel directly for more information.
Front desk is open 24/7.
Starting from February 1st, 2026, buffet breakfast and buffet lunch will remain available at an alternative venue, Excelsior, located on the 2nd floor. Dinner will be available at The Gallery Lobby Lounge with à la carte service. The reception area is being upgraded to provide a smoother and more contemporary arrival experience. During this period, guests will use the secondary entrance located 20 m from the main entrance.
If the guests arrive after 12:00 AM, they should notify the hotel in advance and receive check-in instructions. Contact information can be found on the booking confirmation.
The city tax is AED 20.00 per night for the first bedroom, with an additional AED 20.00 per night for each extra bedroom.
For Christmas and New Year's Eve dinners, guests may be charged separately at the hotel.